Frequently Asked Questions:
Can I use your service with any computer or operating system?
How do I set up my computer to use your service?
Is there any software to install?
What is the recommended minimum internet connection to use your service?
Do I need to change any configuration or settings when I want to watch tv via your service?
Can more than one person use your service at a time on one subscription?
Can I use your service anywhere in the world?
Can I sign up from any country?
How does your service work?
Does all my web browsing go through your proxy server?
How good is the quality of picture received?
How long will it be before I am able to watch my favourite programs after I sign up for your service?
Do you offer access to any other services apart from BBC iPlayer?
Does your service make me anonymous on the internet?
Is your service guaranteed?
What happens if the BBC changes iPlayer and your service no longer works?
Can my subscription be renewed before it expires?
Are all BBC programmes available online?
What does 'Beta' mean on your homepage?
Is the WatchIPlayerAbroad service legal?
How do I contact Support?
